These Terms & Conditions ("Terms") govern your access to and use of the website, services, and content provided by Strix I.T. ("we," "us," or "our") at https://strixit.net/ (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Use of Our Services

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services. By using our Services, you represent and warrant that you meet this requirement and that all information you provide to us is accurate, current, and complete.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

Use our Services in any way that violates any applicable federal, state, local, or international law or regulation

Attempt to gain unauthorized access to any portion of our Services, other accounts, or computer systems

Interfere with or disrupt the operation of our Services or servers

Use any automated system, including "bots" or "scrapers," to access our Services without our express written permission

Impersonate or attempt to impersonate Strix I.T., an employee, another user, or any other person or entity

Submit false, misleading, or fraudulent information through any form on our website

2. Services and Appointments

Any descriptions of services, pricing, or availability provided on our website or through our communications are for informational purposes and are subject to change without notice. Scheduling an appointment or consultation does not guarantee the provision of services until confirmed by Strix I.T..

We reserve the right to refuse service to anyone, at our sole discretion, for any lawful reason.

3. Payments, Fees, and Refunds

If you purchase products or services from us, you agree to provide accurate and complete payment information. All fees are due as described at the time of purchase or as otherwise agreed in a separate service agreement.

Unless otherwise stated in a separate written agreement, all sales are final. Any refund requests will be evaluated on a case-by-case basis at our sole discretion.

4. Communications and Consent (Email, Phone, and SMS)

By providing your contact information and submitting a form on our website, or otherwise engaging with us, you consent to be contacted by Strix I.T. via email, phone, and/or text message (SMS), including for scheduling, customer service, and marketing purposes, in accordance with our Privacy Policy.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying "STOP," and opt out of emails by using the unsubscribe link included in our messages.

No mobile opt-in information or consent will be shared with third parties for marketing or promotional purposes.

Consent to receive marketing communications is not a condition of purchasing any goods or services.

5. Intellectual Property

All content on our website and provided through our Services, including but not limited to text, graphics, logos, images, videos, and software, is the property of Strix I.T. or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

6. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services that are not owned or controlled by Strix I.T.. We are not responsible for the content, privacy practices, or terms of any third-party websites or services. Your use of any third-party site is at your own risk and subject to that third party's terms and policies.

7. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, Strix I.T., its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of, or inability to use, our Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us, if any, for the services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Strix I.T. and its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our Services or your violation of these Terms.

10. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to our business, other users, or third parties.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Strix I.T. operates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in that jurisdiction.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Strix I.T. Email: [email protected] Phone: (504) 383-0567 Website: https://strixit.net/